Toktok is a chat widget, an AI support agent and a shared inbox for Papua New Guinean businesses. The agent answers from your own help articles, and hands anything it isn't sure about to a person — with the whole conversation attached. Toktok is Tok Pisin for a conversation, which is all this really is.
Start free →One script tag before your closing body tag. Chat bubble, help search, conversation history, on every page.
It answers strictly from your published articles. When nothing matches, it hands over instead of guessing — and flags it for you.
Your articles get a public, searchable website that Google can index — not just a panel hidden inside a chat bubble.
Save the questions your customers actually ask, run them all at once, and see what the agent would say. Re-run after every edit.
Internal policy the agent may use but will never quote or publish. Better answers without putting your rules on the internet.
Open, snoozed and closed. Canned replies, internal notes, and an email the moment something needs a person.
Unlimited teammates. Unlimited conversations. No charge per answer.
Start free for 30 days| ✓ Every teammate who needs the inbox | others charge per seat, monthly |
| ✓ AI answers, however many | others charge around K4 per resolution |
| ✓ Automation and routing rules | others put this on the middle tier |
| ✓ Restricted domains, session controls | security shouldn't be an upsell |
| ✓ Public help centre and reporting |
We count a conversation as resolved only when the customer says it was. If someone asks a question and never comes back, that's recorded as abandoned — not as a success. Several competitors bill that silence as a resolution; we'd rather you could trust the number.
Billed in kina through Hero. Prices exclude GST.